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Installing Adobe Reader and Flash - need help

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I am a new user -- non programmer -- just need Windows on my Mac for a job.

 

I have been unsuccessful in installing Adobe Reader or Flash (for java).

 

McAfee is turned off.

 

I tried installing both once, following the standard screens.   Neither program was installed.  When I try now I get "only a single instance of this application can run"

 

However nothing is listed on Control Panel/Programs and a Search returns nothing.

 

What am I doing wrong?

 

Thanks,

 

Sherri


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