Yesterday I tried using View 5.0 for the first time with a Mac. I used the 1.6 client on a Mac with 10.6.8 and connected succesfully. Later on that day I tried to connect again: I opened the client, entered username and password, waited a few seconds for the text message with additional challenge on my cellphone and logged in. But all I see is the gray window of the View client and a spinning circle. I've waited several minutes, but no change.
Today I tried the same thing again and after logging in I get the same gray window of the View client and a spinning circle. After a reboot of the Mac, there was no change in behaviour. After that, I upgraded the View client to 1.7 on the Mac with OS X 10.6.8. Again, no change in behaviour.
Then I tried another Mac, but then with the latest version of the OS: 10.8.2. This Mac had no View client installed so I installed the latest client for Mac (1.7). All seemed well, after entering username and password and the additional challenge from the text message the gray window stayed with the spinning wheel in it. A reboot had no effect either.
I have attached a log file of the attempt to login with client version 1.7 on OS X 10.8.2. I have replaced the servernames to protect the innocent. There are 2 things in this logfile that lead to question whether it's correct:
- the broker server principle name is represented like this: viewserver$@domain.com. Why would there be a $-sign behind the servername and is the @-sign also logical in this place?
- Around lines 1946 until 1982 in the attached log file there are a lot of listener notifications that seemed to have failed. In the following lines a few other tasks have been marked as DEAD and there's a message saying the file descriptor for a socket to a tunnel is bad, resulting in a tunnel that's not being established.
Is the name representation of the broker principle correct? I assume it is, since the windows clients have no problem at all.
Is this solely related to the client on the Mac and if so, does anyone have suggestions to get the client working? Workarounds are also very welcome.
Not unimportant perhaps, I'm using PCoIP.