If you google the subject you will find a KB article that says that is the solution (although I can’t find it right now). I don’t know about you … but rebooting is not a solution for me.
So I opened a ticket with Vmware Support and after many calls the engineer decided to open a ticket with Teradichi support. We are still waiting on the call back L However in the middle of the call the engineer directed me to KB #1029706 which shows the supported Video drivers in view.
The KB article says for build 5.1.2 build 928164 it is Version 11.7.20.0. However my vm’s shows 11.9.1.0 After discussing we have removed the agent, rebooted, removed tools, rebooted and then re-installed the tools and the same version came in. So what my question is can you check your Windows XP builds? Can you tell me what video driver your view desktops are using?
FYI ESXi version 5.1.0 914609
Looking forward to hearing from you all.