BillysGruff, that helped us.
For anyone else that it might help, specifically what I did (and I think BillysGruff did) is:
1. Log in to web client
2. Choose vCenter under the Home icon on the navigator.
3. Choose vCenter Servers under the Inventory Lists
4. Under vCenter Servers, click your desired server
5. Choose the Manage tab
6. Choose the Permissions tab
7. Choose the green + to add a permission
8. On the left side, choose the desired user using the Add button near the bottom
9. On the right side, set the assigned role to Administrator using the drop down box near the center.
10. I chose the propagate option, not sure that is required
11. Choose OK